Post-Cyclone Narelle: Frequently Asked Questions
Is Warroora Station open for guests? We are currently working around the clock on repairs. We officially plan to be operational and welcoming guests as soon as Main Roads reopen.
Are the roads to the station open? Currently, all main roads between Shark Bay and Exmouth are CLOSED. Please monitor the Main Roads Travel Map for real-time updates.
What is the status of the accommodation and campground?
- These sustained no major damage and bookings will go ahead as planned.
What about the fuel crisis? We recommend all travellers arrive with a full tank and check local supply updates in Carnarvon or Exmouth before heading to the station.
What if I need to cancel or change my booking? As a small business recovering from a natural disaster, we heartfully ask that you consider deferring your dates or accepting a stay credit (valid for 12 months) rather than a refund.
- Change of travel plan: Standard cancellation fees apply as per our Terms & Conditions mentioned in your reservation.
If you are unable to return within the next 12 months and require a refund, please note that while we are not responsible for natural disasters or government road closures, we will offer a refund (less our standard 20% cancellation fee). We strongly suggest contacting your travel insurance provider, as most policies cover travel disruptions caused by natural disasters.
How can I contact you? Email is the fastest way to reach us right now as we are out on the land doing repairs. Thank you for your patience and understanding.
Warroora Station: Essential Guest Information
Reception Hours:
Our Reception operates from 8:00 am to 5:00 pm daily.
Camping and Accommodation Check-in/Check-out Times:
Camping check-in: 11:00 am - 5:00 pm. Check-out: 11:00 am.
Accommodation check-in: 2:00 pm - 5:00 pm. Check-out: 10:00 am.
Campsite Reservations:
We strongly recommend booking campsites online, especially during peak and holiday periods. Visit: https://apac.littlehotelier.com/properties/warrooradirect
4WD Necessity:
Almost all coastal access routes require a 4WD. The Homestead is accessible by 2WD under favourable conditions (not wet). Tire deflation is crucial on sandy tracks. Speed limit: 40kph.
Coastal Camping Bookings:
Coastal camping bookings must be made through the Department of Biodiversity, Conservation and Attractions (DBCA visit: https://parks.dpaw.wa.gov.au/site/warroora-coast.
Please be aware that the National Parks regulations for coastal camping require the use of a CHEMICAL TOILET. For those who need one, chemical toilets are available for hire at the HOMESTEAD only.
Generator Usage:
Generators are permitted in designated zones, between 8:00 am and 6:00 pm.
Unpowered Campsites:
We DO NOT PROVIDE powered campsites. Generators are allowed in designated areas form 8am to 6pm. We offer toilets and showers (artesian bore).
Pets:
Leashed dogs are permitted in the campground (owner's responsibility). Pets are not allowed inside accommodations, except for the ENCLOSED VERANDA in Dudley Hill Ocean View Villa, the Homestead, and Cottage 1 (with a cash bond).
Campfires:
Campfires are permitted with wood purchased at the Warroora office. Do not collect wood from the property. Please consult the following link below for current fire ban information prior to your arrival. Warroora's fire danger rating falls under the 'Gascoyne Coast' region; http://www.bom.gov.au/wa/forecasts/fire-danger-ratings.shtml
Swimming Safety:
The coastline has dangerous rips and currents. No lifeguards are present.
Snorkeling Spots: Stevens (closest), Sandy Point (near the reef), and Pelican Point. Pelican Point offers the best snorkeling (Bakers Dozen). The track has been closed by National Parks. To reach the bombies, walk south around the point for 30 minutes. Be aware of a southward current and accessible at HIGH TIDE.
Rockpools:
Rockpools are at Sasha Belles and Veronica Vias (south track), and accessible at LOW TIDE only.
Tinny Launching:
Launching facilities are at The Lagoon, Sandy Point, and 14 Mile. Safe under appropriate conditions. Caution advised due to ocean conditions and currents. Consult the Fisheries Department for fishing regulations and Sanctuary Zone information Link; Ningaloo Marine Park
Surfing:
Stevens (behind the rip at the south end) is accessible without a tinny. The Lagoon and Sandy Point have reef breaks (tinny access).
Track Conditions:
Conditions vary with weather and traffic. 4WD is needed for most coastal access. Veronica Vista and Shack Beach are 2WD accessible (high clearance vehicle).
PSI and Compressor:
Tire deflation depends on normal 20 PSI. Homestead guests: $10 for tire pumping.
Gnaraloo Track: The 4WD-only Gnaraloo track (Amherst Point) is managed by the Shire of Carnarvon (08 9941 000). It's a challenging 3-hour drive with no mobile reception. Travel at your own risk. Towing is strongly discouraged.
Waste Disposal:
Near the homestead (north track, after water tanks), The Lagoon, Sandy Point, and 14 Mile.
Phone Reception:
Limited reception. Telstra 4G booster at the office.
Noise Restrictions:
Quiet hours: 10:00 pm - 8:00 am.
Food and Water Purchases:
A small shop at the Homestead offers firewood, ice, bait, ice creams, bottled water, and soft drinks. Water is sold, but discouraged. Rainwater capped at 30L.
Payment Methods:
EFTPOS is available at the Homestead office (fees apply).
Washing Facilities:
Washing hours: 9:00 am - 3:00 pm. $10 per load, payment at the office.
Sandboarding:
Sandboarding is PROHIBITED.
Motorbikes/ATVs:
Motorbikes/ATVs are PROHIBITED.
Hunting:
Firearms and hunting are PROHIBITED
Summary of Cancellation & Modification PolicyModifications:
Modification; Subject to approval and availability. A fee applies for any changes ($22 for accommodation / $11 for camping).
Cancellations:
21+ days notice: 20% non-refundable fee (waived if you rebook for a future date). A credit voucher will be offered.
21 to 7 days notice: 50% of payment is forfeited.
Less than 7 days / No-show: 100% cancellation fee applies.
No Refunds for External Conditions We cannot be held responsible for environmental or external factors beyond our control. This includes, but is not limited to, political issues, health crises, extreme weather (such as rain or cyclones), and road closures. Refunds will not be issued in these circumstances.
Early Departure/Late Arrival: No refunds or partial reimbursements for unused nights.
- Unforeseen Circumstances: Cancellations outside guest control are reviewed case-by-case. We strongly recommend comprehensive travel insurance.